Case
STIB-MIVB: modernizing the commercial space management platform
Table of contents
Client overview
STIB-MIVB is the primary public transport operator in Brussels, Belgium, serving as a vital link for the mobility of residents and visitors. The company operates metro, tram, and bus networks, contributing significantly to sustainable urban development. Beyond public transportation, STIB-MIVB also manages commercial spaces within its subway stations, providing businesses with opportunities to connect with a high-traffic audience in strategic locations. As a responsible organization, STIB-MIVB emphasizes innovation, accessibility, and environmental sustainability in all its initiatives.
Initial situation
STIB-MIVB’s existing website for renting out commercial spaces was outdated and no longer aligned with their branding. The platform was cumbersome to manage internally, and listing new available locations required significant effort. Furthermore, the user experience for potential tenants needed improvement.
Solution delivered
To address these challenges, a new platform was developed with the following features:
Technology stack
Built using WordPress with Gutenberg blocks, enabling the client to easily adapt and update content autonomously in the future.
Implemented a multilingual framework, ensuring accessibility for both French and Dutch-speaking users.
Enhanced functionality
Designed to showcase detailed information about each commercial space, including availability, purpose, size, location, facilities, contract types, and usage purposes.
Integrated a user-friendly application form for potential tenants to submit rental inquiries directly through the platform.
Streamlined management
Provided STIB-MIVB with intuitive tools to manage space listings, ensuring a seamless process for updating and maintaining the website’s content.
Results
Modernized platform: aligned with STIB-MIVB’s branding and goals, creating a professional and visually appealing interface.
Improved user experience: multilingual support and detailed listings enhanced accessibility and engagement for potential tenants.
Client autonomy: the use of WordPress and Gutenberg blocks empowered STIB-MIVB to easily adapt the content without external dependencies.
Streamlined applications: the comprehensive application form simplified the rental inquiry process, improving efficiency for both the client and potential tenants.
