Case
Mobiflow: enhancing efficiency with a tailored digital platform
Table of contents
Client overview
Mobiflow is a leading provider of smart charging solutions for electric vehicles, offering a range of services including charging station installations, maintenance, and subscription management. With a commitment to sustainability and innovation, Mobiflow serves both businesses and individual clients, facilitating the transition to eco-friendly mobility through user-centric solutions.
Initial situation
Mobiflow aimed to improve several aspects of their operations:
- Simplifying and optimizing their subscription onboarding process
- Enhancing communication and management tools for installers and end-users
- Increasing visibility and control over subscription statuses
The client required a comprehensive platform to address these goals and elevate both customer and installer experiences.
Solution delivered
Dignify developed a robust platform tailored to Mobiflow’s needs, featuring two main components:
Installer portal
Provided tools for preferred suppliers to manage installations efficiently
Enabled direct initiation of subscriptions during the installation process
Customer portal
Designed for end-users to complete their subscription sign-up process
Provided clear, instant views of their subscription status and available options
The platform was developed using Drupal for its flexibility and scalability, combined with React for dynamic and user-friendly front-end interfaces.
Key features
Streamlined workflows: optimized processes for both installers and customers, reducing delays
Scalability: designed to handle growth in the number of clients and installations
User-centric design: intuitive portals for easy navigation and task completion
Efficiency boost: improved internal processes to save time and resources
Results
Enhanced installer efficiency: simplified management of installations and subscriptions
Improved customer experience: clear and streamlined subscription process for end-users
Operational gains: reduced manual overhead and better visibility into ongoing subscriptions
Future-ready platform: scalable infrastructure to support Mobiflow’s growth and innovation
